Privacy Policy

This policy explains what personal information Merchill collects, why, who we share it with and the choices you have.

Information We Collect

• Order information: name, shipping and billing address, email address, phone number if you provide it, and the items you order.
• Payment information: payments are handled by our payment processors. We do not store full card numbers on our servers.
• Messages: anything you send us by email or through our contact form.
• Technical information: IP address, browser and device type, pages visited and cookies, collected automatically when you use the site.

How We Use Your Information

To process, print, ship and support your order; to send order and shipping updates; to answer your questions; to prevent fraud and keep the site secure; to understand how the site is used so we can improve it; and, only if you agree, to send marketing emails you can unsubscribe from at any time.

Print On Demand & Third-Party Services

Because every item is printed to order, we share the details needed to make and deliver your order — your name, shipping address and order contents — with our production partners and shipping carriers. We also use service providers for payment processing, website hosting, email delivery and analytics. They may use your information only to provide their services to us. We do not sell your personal information.

Cookies & Tracking

We use cookies that are necessary for the cart and checkout to work, and may use analytics or advertising cookies to understand site traffic and measure ads. You can block or delete cookies in your browser settings; the cart and checkout need essential cookies to function.

Data Security & Retention

The site uses encrypted HTTPS connections, and access to order data is limited to people who need it. We keep order records for as long as needed to fulfil orders, handle returns and meet tax and legal obligations, then delete or anonymize them.

Your Rights

You can ask us to access, correct or delete your personal information, or to stop sending marketing emails, by writing to [email protected]. Depending on your state — including California, Colorado, Connecticut, Virginia and others — you may have additional rights, such as knowing what we collect, opting out of targeted advertising or the “sharing” of personal information, and not being discriminated against for using your rights. We respond to verified requests within the time the law requires. Our site is not directed to children under 13, and we do not knowingly collect their information.

Changes to This Policy

We may update this policy. The date at the bottom of this page shows when it was last changed.

Contact Information

Last updated: October 11, 2026